‘We’, ‘our’ or ‘us’ – means the Advocates at Ardent Chambers providing you with legal services and any support staff engaged by Ardent Chambers to assist the Advocates in providing you with legal services.
‘You or ‘your’ – means any person who is a client of one of the Advocates of Ardent Chambers.
‘Information’– means all the different forms of information that you provide to us and that we receive about you in carrying out our duties and in providing legal services to you.
How we obtain and use your information
We often need to collect information so that we can provide you with our full range of legal services and fulfil our professional obligations as Advocates to the Royal Court of Jersey. A large part of the information we hold comes directly from you, either in emails that you have sent us, documents provided to us or in discussions during meetings/telephone calls. We are also likely receive information from others about you, especially when acting in an investigation or legal dispute/court case. This could include information received from another party to a legal dispute/court case or from public and professional organisations.
What we do with your information
We take privacy seriously and do not share your information unless it is essential to provide you with a legal service. We may also share your information in the following ways:
- When we have your permission to share the information;
- When you have been given prior notice your information may be shared; and
- When we are required by law or our professional obligations to disclose your information.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information.
Current requirements of the Law Society of Jersey are that client records are kept for a minimum of 11 years. If you are a client of one of our Advocates then all records relating to your matter(s) will be kept for a minimum of 11 years from the last substantive contact we had with you on the case. After 11 years our Advocates will review your records to determine whether any of the documents relating to your matter should be retained beyond that 11 year initial period. Only documents evidencing a financial value are likely to be kept after the initial 11 year retention period, such as promissory notes.
We maintain a website at www.ardentchambers.com.
We use Google Analytics, a web based analysis service provided by Google, that tracks and reports website traffic. This allows us to analyse the use of our website by you and continue to improve our services to you. Whenever someone visits a website that uses Google Analytics, Google tracks that visit via the users’ IP address to determine the user’s approximate geographic location. If you wish to prevent Google from collecting and processing data related to your use of our website, please download the user plug-in at https://tools.google.com/dlpage/gaoptout?hl=en
We have LinkedIn and Twitter social media plugins on our website, as hyper-links under the ‘Contact’ section of our website. If you click on those hyper-links, you will be taken directly to either LinkedIn or Twitter in your browser and we are not responsible for the information that is collected by either LinkedIn or Twitter once you land on their pages.
If you have any questions or queries about:
- how we use your information; or
- or if you wish to have your information modified, deleted or to gain access to the information held about you;
then please contact the individual Advocate acting for you. At Ardent Chambers we operate as a barristers style chambers. This means each of our Advocates undertakes their own case work and the other Advocates do not have access to their case files. It is for this reason that each Advocate acts as their own Data Protection Officer, in respect of the cases they work on. If you have appointed more than one Advocate at Ardent Chambers to act for you then please approach any of the Advocates that you have appointed with your query.
You have the right to make a complaint to the Office of the Data Commissioner in Jersey/Data Protection Authority if you are unhappy with how we have handled your information.